File a ComplaintFile a ComplaintTo process an ethics complaint, a formal complaint must be filed using the Ethics Complaint Form. As you complete the form, refer to the Code of Ethics of the National Association of REALTORS® to determine which Article(s) you believe has been violated. Your complaint should include a supporting document in the form of a narrative or chronological summary of the events that occurred. Submit the Ethics Complaint Form and supporting document to Michele McCaskill, Professional Standards Administrator ([email protected] or 704-940-3150). The Grievance Committee will review the case and, based on guidelines they must follow, will determine if the case should be referred to hearing or dismissed. If the case is referred to a hearing, the CRCBR Professional Standards Committee will appoint a panel to hear the case and determine if the Code of Ethics has been violated. The hearing is set for a time convenient for all parties. If the panel determines there has been a violation, they will take disciplinary action. Disciplinary sanctions can include the completion of an education class on a given topic, fines, letters of warning and reprimand, suspension, or termination of membership. The hearing process typically takes about two months to complete as we must allow reasonable time for responses, action by the Grievance Committee, and scheduling. Before you file an Ethics Complaint, read this.
FAQs for Ethics ComplaintsQ: Is there a statute of limitations for filing ethics complaints? Q: How do I know whether to file an ethics complaint or request arbitration? Q: Can I file an arbitration request and an ethics complaint at the same time? Q: Is there a cost to file an ethics complaint? Q: I’d like to file a complaint, but am worried about confidentiality. Q: Is there a special form I should use when filing an ethics complaint? Q: Where do I submit the ethics complaint? Q: Will the person who I’m filing against be notified of my complaint? Q: How do I know which Article of the Code of Ethics to name in my complaint? Q: Do I name the Article or Standard of Practice in my complaint? Q: How do I know where to file the ethics complaint? Q: Who establishes the rules that CRCBR follows in handling ethics complaints? Q: How long does the process take? Q: What happens if someone is found in violation of an Article of the Code of Ethics? |